Privacy Policy

Effective Date: June 18, 2026

FunXional Physical Therapy ("we," "us," or "our") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website at https://funxionalpt.com or interact with our practice. By using our website, you agree to the terms of this Privacy Policy. This Privacy Policy should be read together with our Terms & Conditions of Use, available at https://funxionalpt.com/terms-conditions.

Information We Collect

We may collect the following types of personal information:

Information You Provide Directly:

Full name
Mailing and billing address
Phone number and email address
Date of birth
Insurance information
Health and medical information relevant to your care
Payment information

Information Collected Automatically:

IP address
Browser type and version
Pages visited and time spent on our website
Referring URLs
Device and operating system information

We collect this information when you complete a contact or intake form, schedule an appointment, communicate with our office, or browse our website.

How Information Is Used

We use the information we collect to:

Schedule and manage appointments
Provide and coordinate physical therapy care and services
Process billing and insurance claims
Communicate with you regarding your care, account, or services
Send appointment reminders and administrative notifications via text message, phone, or email
Improve our website and service delivery
Comply with applicable legal and regulatory obligations

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.

What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.

Types of Cookies We Use:

Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
Analytics Cookies: Help us understand how visitors navigate our site so we can improve performance and content. We may use tools such as Google Analytics for this purpose.
Functional Cookies: Allow the website to remember choices you make to provide a more personalized experience.

Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.

We do not use cookies to track your activity across third-party websites or serve targeted advertising.

Text Messaging & Mobile Data Compliance

SMS Program Description

FunXional Physical Therapy operates an SMS program for care coordination purposes only. Text messages sent through this program include appointment reminders, scheduling confirmations, and administrative and billing notifications. We do not send marketing or promotional text messages.

Opt-In

Patients and website visitors may opt in to receive text messages by completing and submitting a form on our website that includes a clearly labeled SMS consent checkbox. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

You may opt out of receiving text messages at any time. Reply STOP to opt out. Reply HELP for help. After opting out, you will no longer receive text messages from our program unless you re-enroll.

Message Frequency

Message frequency may vary.

Message and Data Rates

Message and data rates may apply. Please consult your mobile carrier for details regarding your individual plan.

Carrier Disclaimer

FunXional Physical Therapy is not responsible for any delays or failures in the delivery of text messages. Delivery is subject to effective transmission from your network operator. Mobile network operators are not liable for delayed or undelivered messages.

Age Restriction

Our SMS program is intended for individuals 18 years of age or older. By opting in to receive text messages, you confirm that you are at least 18 years old.

Links to Terms & Conditions

For more information about the rules governing the use of our website and services, please review our Terms & Conditions of Use at https://funxionalpt.com/terms-conditions.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We do not share mobile information, including SMS opt-in data or consent, with third parties for marketing purposes.

We may share your information only in the following circumstances:

Service Providers: We may share information with vendors and service providers who assist with practice operations, scheduling, billing, and technology services. These parties are required to maintain the confidentiality of your information and may only use it to perform services on our behalf.
Legal Compliance: We may disclose information when required to do so by law, court order, or governmental authority.
Healthcare Operations: We handle protected health information in accordance with applicable federal and state healthcare privacy laws.

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to applicable legal and regulatory requirements
Opt out of SMS communications at any time by replying STOP
Contact us with questions or concerns about how your information is handled

To exercise any of these rights, please contact us using the information provided in the Contact Information section below.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take data security seriously, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your information.

Contact Information

FunXional Physical Therapy, LLC
3000 Kingman St., Suite 210, Metairie, LA 70001
Phone: (504) 517-4594
Email: michelle@funxionalpt.com
Website: https://funxionalpt.com
Business Hours: Monday–Thursday, 8:00 AM – 5:00 PM Central Time; Friday, 8:00 AM – 2:00 PM Central Time